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Right of withdrawal
You have 14 days right of withdrawal, when you shop on furnto.com
The right of withdrawal period expires 14 days after the day you;
  1. received your product
  2. receive the final product in physical possession, when it is an agreement regarding several different
  3. products, which have been ordered in one order, and which are delivered individually
  4. receive the last lot or the last part in physical possession, when it is an agreement on delivery of a product,
  5. which consists of several lots or parts

You must within 14 days of the receipt notify us if you want to withdraw your purchase. The announcement must be
made through:
info@furnto.com or by telephone +45 71 96 99 87. In your message you must make it clear that you
want to use your right of withdrawal. You can also choose to use our model withdrawal form and return this to us. You can find it below.

You cannot regret just by denying receipt of the product without informing us at the same time.



Withdrawal of a part of an order

If you purchase more than one item on our webshop, you can withdraw one or more items, even though they are purchased
and sent as one order.


Note that you will not get the delivery cost refunded, if you withdraw a part of an order.

Note that you will only get a refund of a proportional amount of the delivery cost.

Return

You must send your order back to us no later than 14 days after you have informed us that you wish to regret your purchase.
You must pay the direct cost of returning the product. At returning you are responsible for the product being wrapped securely.
You bear the risk of the product from the time of delivery of the product.


The condition of the product when you return it


You are only responsible for any diminished value of the goods resulting from the handling of the goods other than what is necessary
to establish the nature, characteristics and functioning of the goods. In other words - you can test the product in the same way as if you
tested it in a physical store.

If the product has been tested in addition to what is described above, we consider it as used, which means that you when withdrawing from
the contract can only get part of, or none of, the price reimbursed, depending on the commercial value of the product.

To receive the full price you must therefore do the same, as you will do in a physical store. You can test the product but you cannot start using the product.

Reimbursement

If you withdraw from the contract, you will of course receive the amount you have paid to us. In the event of a diminished value for which
you are responsible, this is deducted from the price.

If you are using your right of withdrawal, we will refund all payments received from you, exclusive delivery costs, without undue delay, and in
any event no later than 14 days from the date on which we have received notice of your decision to withdraw from the contract. We will make
the reimbursement to the same means of payment, which you used for the original transaction, unless you have explicitly agreed to something else.


We can withhold reimbursement, until we have received the goods, unless you provide us with documentation of having returned the products.
If you want to withdraw from the contract, the product must be sent to:
Furnto.com v/Jesper Thams Design & Polster
Kronborgvej 5
DK-6600 Vejen Denmark





Note: We do not receive packets sent cash on delivery.

Download the form here: Form: Right of withdrawal